Privacy Policy

Last Updated: Jun 20, 2026

At BikriAI ("we", "our", or "us"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use BikriAI.

Information We Collect

Information You Provide

• Account Information — Your name, email address, and password when you create an account.

• Business Information — Details about your business, including your Facebook Page and WhatsApp Business account credentials that you connect to our platform.

• Product Data — Product listings, descriptions, prices, and images you upload to our catalog.

• Payment Information — Billing details processed through our third-party payment gateway (we do not store full payment card details).

Information Collected Automatically

• Conversation Data — Messages exchanged between your customers and the AI agent on connected platforms (Facebook Messenger, WhatsApp).

• Usage Data — Information about how you interact with our Service, including log data, feature usage, and credit consumption.

• Device Information — IP address, browser type, operating system, and access times.

How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our Service.

• Process your credit purchases and manage your account balance.

• Enable the AI agent to respond to customer messages on your behalf.

• Send you account-related notifications (credit balance, conversation summaries, important updates).

• Respond to your support inquiries and customer service requests.

• Detect, prevent, and address technical issues or fraudulent activities.

• Comply with legal obligations.

Data Sharing and Disclosure

We do not sell or rent your personal information. We may share your data in the following circumstances:

• Service Providers — Third-party vendors who help us operate our Service (e.g., hosting, payment processing, email delivery).

• Platform APIs — Data transmitted to Facebook and WhatsApp as necessary for the AI agent to send and receive messages on your behalf.

• Legal Requirements — If required by law or in response to valid legal requests by authorities.

• Business Transfers — In connection with a merger, acquisition, or sale of company assets.

Data Retention

We retain your information for as long as your account is active or as needed to provide you with our Service. Conversation data is retained for {conversation_retention_days} days after the conversation ends. You may request deletion of your data at any time by contacting us at {support_email}.

Security

We implement commercially reasonable security measures to protect your information, including:

• {security_measure_1}

• {security_measure_2}

• {security_measure_3}

However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access — Request a copy of your personal data.

• Rectification — Correct inaccurate or incomplete data.

• Erasure — Request deletion of your personal data.

• Portability — Receive your data in a structured, commonly used format.

• Objection — Object to the processing of your personal data.

To exercise any of these rights, contact us at {support_email}.

Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties.

Children's Privacy

Our Service is not intended for individuals under the age of 13 We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, contact us at:

BikriAI
Email: bikriai24@gmail.com
Address: Dhaka, Bangladesh